I am getting an error message when I try to login using my email address

A message 'Match the requested format' comes up when I click the Login button when using my email account.

There is a known bug when using Safari web browser to try to login to the App. The 'workaround' fix is to use Google Chrome instead.

1. The Login screenScreen Shot 2021-05-10 at 9.08.25 pm

2. The Error

Screen Shot 2021-05-10 at 9.09.38 pm

3. The fix - Google Chrome