I’m unable to login with my Email address. I can't remember my password.
You always need to sign into the app with the same login method you use to sign up (pay the fee). i.e. If you didn't initially sign up (pay the fee) using the email account option, you don't have a password to use.
If you signed up with your Google account (for example) you will not be able to access your account using the Email method, even by using your google account email address. When switching between your phone and computer, you will need to use exactly the same sign in account.
There are currently four ways to sign into the app
- Login with Google
- Login with Facebook
- Login with Apple
- Login with Email
After you have signed up, your preferred method will appear at the top.
If this fails to fix the problem, contact the tech support folks here