Explanation of the various methods of signing up for the app.
You can sign up or sign in to your account by following this link
NOTE - it is essential that you continue to use the App using the same sign in method that you signed up with, otherwise a new account will be created.
There are currently four ways to sign into the app
- Login with Google
- Login with Facebook
- Login with Apple
- Login with Email
After you have signed up, your preferred method will appear at the top.
One common user error is when people signed up with Google on one device (say iPhone) and then try to login to their account on another device (say laptop) with an email address. Even though it may be the Google account email address, the App treats it as a new sign in and will not accept the password because there is no associated account.
If this fails to fix the problem, contact the tech support folks here